Clúid Housing have launched their Annual Report 2020. In what was a unique year for staff and residents, Clúid provided 675 high quality, affordable homes and supported over 2,800 people in housing need.
Clúid aims to achieve its vision by providing quality housing and services to enable people to create homes and thriving communities, and seeks to achieve this through its four main values:
- Leadership: Clúid is passionate about results that matter and is committed to constantly challenging the way they do things so that they can be the best at what they do. Clúíd aims to set the benchmark for housing quality and customer service, accepting only the highest standards of conduct and put service before self-interest.
- Collaboration: Clúid is approachable and responsive. They aim to get the best, mutually beneficial results from all their working relationships.
- Responsibility: Clúid takes personal and collective responsibility to ensure that the needs of their customers are consistently met in a cost-effective and sustainable manner.
- Caring: Clúid believes that when we care for each other, interacting with integrity and respect, we will ultimately achieve the best possible outcome in any given situation.
Mark Shakespeare, Chairperson of Clúid, commented, “during the past year we faced many obstacles in our work to achieve our vision of a society where everyone has a great place to live. None was more challenging than maintaining close bonds between staff andresidents, while complying with theappropriate pandemic restrictions.”
“The health and wellbeing of Clúid’s 21,000+ residents and 240+ staff has remained a major focus of the executive and operations teams throughout the year, while maintaining service standards and augmenting stock.”
With regards to the annual report, Clúid stated, “this year, the annual report focuses on the resilience of our staff and residents in what has been a unique year. It has tested us, made us redefine how we think of our communities and reconnect with our neighbours.”
“In 2020, we provided 675 high quality, affordable homes and supported over 2,800 people in housing need. These achievements are a testament to the ongoing commitment, energy and enthusiasm of our team and our many partners.”