An Taoiseach Micheál Martin TD officially opened a new R&D centre in Galway for Genesys, a global cloud leader in customer experience orchestration. The sustainable, mixed-use facility is the new home for the experts developing its range of cloud solutions. It’s the largest Genesys R&D centre in Europe. Taoiseach Micheál Martin TD, said, “I am delighted Genesys has
The Californian company is set to expand to a new site in Galway while spreading its workforce across Ireland with remote roles. Genesys is growing its base in Galway with 100 new roles and a move to a larger site. Headquartered in California, Genesys uses cloud and AI technology to support contact centres and customer experience teams […]